You have 14 calendar days to return an item from the date you received it. Please state the reason for the return or exchange in an email to our customer service at info@little-luma.com.
All return requests must first be approved by a member of our customer service team.
The item must be in its original packaging, including all accompanying parts, to be eligible for a full refund.
The customer is responsible for the return shipping costs.
Please ensure the name on the order and the order number are clearly indicated on the return label.
All returns must be sent to our central warehouse.
If your return is approved, we will issue the refund to your original payment method.
For more information, feel free to contact our customer service at:
info@little-luma.com.